If you can't remember your password, simply click on the 'Forgotten your password' button and enter the email address you registered with into the email address box along with the code on the page on the Reset Your Password page.
A temporary password will be sent to you via email. You'll be able to change your password once you've logged into the site by clicking on 'My Profile' at the top right of the screen.
Please make sure you don't enter extra blank spaces when typing/pasting in your email address or password. The password is also case sensitive.
Please note, we strongly recommend that you avoid clicking the 'Forgotten your password' button more than once as each time the button is clicked, a new password is generated and emailed to you. Passwords can take up to 20 minutes to arrive, depending on your email provider. If your password doesn't arrive it may be that you entered an email address which is not identical to the one you registered with or could be in your junk mail or spam folder.